baddelap
Level 1 (4 points)
iPod

Q: on iPod can't get rid of red cross

When I switch on I now get the red cross accompanied by a clicking/unwell noise.

On holding down centre & menu buttons, it moves to the apple picture but when I press the play/pause and centre buttons to reset I just get the red cross again.

MacBook

Posted on Sep 7, 2016 8:05 AM

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Q: on iPod can't get rid of red cross

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  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Sep 8, 2016 4:09 AM in response to baddelap
    Level 8 (38,310 points)
    Mac OS X
    Sep 8, 2016 4:09 AM in response to baddelap

    What you describe (including the noises) sounds like the iPod's hard drive is faulty. 

    On holding down centre & menu buttons, it moves to the apple picture but when I press the play/pause and centre buttons to reset I just get the red cross again.

    That describes putting the iPod into Disk Mode, which is a good thing to try.  If you can't get passed the error screen, the hard drive is probably bad.  Here's the Disk Mode procedure, to confirm that's what you tried

     

    How to put your iPod into disk mode - Apple Support

     

    If you want to continue using the iPod, you can consider replacing iPod's hard drive with commonly available flash-based storage, in the form of compact flash card or SD card.  This web site has relevant information

     

    https://www.iflash.xyz/