HT207130: About the security content of Security Update 2016-001 El Capitan and Security Update 2016-005 Yosemite

Learn about About the security content of Security Update 2016-001 El Capitan and Security Update 2016-005 Yosemite
MimiDima
Level 1 (4 points)
Mac OS X

Q: I installed the latest security update and now my Quickbooks does not work.

How can I get my Quickbooks to work again? I installed the latest security update for my Mac and now Quickbooks is crashing, when it was working fine previous to the update.

Posted on Sep 7, 2016 8:35 AM

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MimiDima

Q: I installed the latest security update and now my Quickbooks does not work.

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  • by norm123,

    norm123 norm123 Sep 8, 2016 7:53 AM in response to MimiDima
    Community Specialists
    Sep 8, 2016 7:53 AM in response to MimiDima

    Hello MimiDima,

    Thank you for using Apple Support Communities. It's my understanding the Quickbooks app has been crashing on your Mac. I know I would be concerned if I was unable to use an important app. I am happy to help.

    Here are a few steps to try to get this issue resolved.

    Restart your Mac. 

    Read the app’s documentation to check if it’s compatible with your version of OS X.

    Open another file in the app. There may be a problem with the original file.

    Check for updates to your software. 

    Disconnect any peripheral devices you just connected (for example, a printer). They may not be compatible with your version of OS X. 

    Uninstall any app plug-ins or enhancements from other manufacturers.

    If you recently updated the app or OS X, a plug-in or enhancement you installed may no longer be compatible.

    Use Apple Diagnostics or Apple Hardware Test. These tools can tell you if hardware you installed, such as additional memory, is incompatible, improperly installed, or defective. 

    Restart your Mac in safe mode.

    OS X El Capitan: If an app freezes or quits unexpectedly

    Have a wonderful day!