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Helpful answers
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Sep 7, 2016 10:46 AM in response to BinkyfromBronxby JimmyCMPIT,shut down the device.
see this article
Cleaning your Apple products - Apple Support
if the device is in a case which covers the screen you may wish to take it out and test.
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Sep 7, 2016 10:55 AM in response to BinkyfromBronxby Demo,Try a forced restart. No data is lost with this procedure. Hold down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears on the screen.