unlock not responding

Question

unlock not responding

when I turn on my ipad the slide to unlock appears but is not responding. seems to be frozen

iPad 2

Posted on Sep 7, 2016 10:43 AM

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Answer 1

JimmyCMPIT

Level 7

29,306 points

Sep 7, 2016 10:46 AM in response to BinkyfromBronx

shut down the device.

see this article

Cleaning your Apple products - Apple Support

if the device is in a case which covers the screen you may wish to take it out and test.

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Answer 2

Demo

Level 10

166,747 points

Sep 7, 2016 10:55 AM in response to BinkyfromBronx

Try a forced restart. No data is lost with this procedure. Hold down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears on the screen.

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