HT202716: Update the software on your Apple TV

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Laine1e
Level 1 (4 points)
Apple Music

Q: I tried to log on to Hulu for the first time on my apple. Tv. And my screen went black and I can not get it to come back on...help plz

I Tried to log on to Hulu on my Apple TV and my screen went black and I can not get it back.

Posted on Sep 7, 2016 10:50 AM

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Laine1e

Q: I tried to log on to Hulu for the first time on my apple. Tv. And my screen went black and I can not get it to come back on...help ... more

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  • by JimmyCMPIT,

    JimmyCMPIT JimmyCMPIT Sep 7, 2016 11:07 AM in response to Laine1e
    Level 5 (6,802 points)
    Mac OS X
    Sep 7, 2016 11:07 AM in response to Laine1e

    is there power going to the device? is the power light on?
    Unplug the device

    Check the cable connections, unplug both the power and video cables and reseat them, do not force them.

    Plug the device back in directly to a wall socket, not a power strip and power it up.