Q: i bought an iphone 5 off of ebay and the owner refuses to remove the device from find my iphone and i need help so i can usee the device

Contact eBay about this matter; they are the only go-between

if you bought the item through them from a seller and they are

the one who may be able to get your money refunded.

•eBay Money Back Guarantee

•PayPal Purchase Protection

A user of Paypal may allow you some recourse or protections.

Look into their site(s) to see what your rights are.

The original owner should have readied the unit for resale before

eBay accepted it; one of the things he/she should have done

before selling is check it against here:

Make sure Activation Lock is disabled before selling or transferring

the product to a new owner, enter product info here (owner)

https://www.icloud.com/activationlock/

Then do these:

What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support

Good luck!

Hi

Ask for your money back open a case with Ebay they will help you

Go onto Ebay,s website .

Cheers

Brian

Hi

Iphone may be lost/stolen.

Cheers

Brian

Contacting ebay is your best course of action. Let them deal with the seller.