Pages Crashing iPad & Iphone

Hello. Is it just me or has the iWork pages app never truly worked. When i try to open pages on my iPad 2 air it will open. I can select a document. If lucky i can start typing a couple of letters -Then it crashes. The same on the iPhone.




Both are currently up to date.

Posted on Sep 7, 2016 11:51 AM

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19 replies

Mar 25, 2017 1:24 PM in response to reese7194

Running Pages on iPhone 6 Plus, iPhone 7 Plus, iPad Air, and iPad Pro 12.9". App works fine on iPads, but crashes severely on iPhones. I've tried all of the following:

1. Close/Reopen App

2. Hard-Reset iPhone

3. Reinstall App

None of these have fixed it. I believe it is a network issue; occasionally the app will work with Airplane Mode enabled and all other networks turned off. However, it is a major issue that Apple needs to address as fast as possible. I'm a diehard Apple fan; the last thing I want to see is one of their amazing products stop working like this.

Mar 25, 2017 2:09 PM in response to Brycar4

It's hopeless on my iPad Pro, barely runs for a minute before crashing. I just upgraded to an iPhone 7 plus and it's the same. I have switched to a new app for writing.


I suspect it's iCloud/network related as well. The network activity indicator is constantly going, the app slows to a halt and then it crashes. Logs seem to show 'abort' on the process and a lot of requests to free up memory.

Apr 4, 2017 10:20 AM in response to reese7194

My has a lot of Pages files. After recently Pages upgrade, it crashed on his iPad4 and iPad Pro.

I have tried to uninstall both Pages and using iCloud to download the 2500+ files. However only iPad Pro can run Pages w/o crashing. On iPad4, Pages will open for a 30 seconds then crash. Sometimes I can see files under Documents and sometimes the screen just show blank white background. Trying uninstall/reinstall Pages a few times but it always ends up the same result.


The previous version of Pages even it crashed sometimes, but never crash 100%.

Sep 8, 2016 3:20 PM in response to reese7194

Hello reese7194,

Thank you for using the Apple Support Communities. I know having an issue with the Pages app is not what you expect. Based on what you stated, it seems you maybe having issues with the Pages app crashing on both your iPhone and iPad. I would start with these steps to resolve this issue:

If an app you installed unexpectedly quits, stops responding, or won’t open

Cheers!

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Pages Crashing iPad & Iphone

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