FaceTime not working in Saudi Arabia

Good Day to everyone. I don't know why but since yesterday 6 September 2016 my FaceTime is not working in Saudi Arabia. Is there anyone else facing the same problem???


IF someone gonna advise me to change the network, restart the phone, etc.... please note I have already done everything I could. It might be blocked in Saudi Arabia just like other interned based calling apps like IMO, Line, Facebook Messenger, Hangouts, etc....



But I was expecting that the Govt won't block at least FaceTime or Apple will take care that....



Thank you,



Regards,


Muhammad A.

<Personal Information Edited by Host>

iOS 9.3.5, null

Posted on Sep 7, 2016 2:44 PM

Reply
34 replies

Sep 8, 2016 5:07 AM in response to Sidhu412

Hello,


I live in Saudi Arabia, FaceTime was working perfectly on my iPhone, iPad and MacBook Air, but since two days I don't know what happened, it stop function properly, I mean when I call to someone then the call is established successfully but the sound is not functioning well, I hear only the last word or letter of each sentence and also the same with the other party from the same call.


I did try it using VPN, but still not working as required, also the Saudi Government announced that there's no block of any kind. Here is the link from news in "Arabic Language" http://weam.co/423697


Please guys find a solution for this because I like to use FaceTime and only that.


Thanks

Sep 13, 2016 12:56 PM in response to Sidhu412

Hello,


I am also having this problem. I bought my iPhone outside KSA and have been able to use FaceTime since I moved to KSA last year no problem. I went on vacation from Sept1-11 and when I came back, I tried to use FaceTime and the screen was black and it was inaudible. What's going on? I contacted my phone company back in my home country and my phone service isn't the problem. I'm using wifi and can iMessage, no problem. Any advice would be greatly appreciated. I've spent hours troubleshooting trying to figure out a way around this. I've turned my device off and on, logged out and back in, checked all the buttons, etc...

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

FaceTime not working in Saudi Arabia

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.