Eddu Vaz

Q: magic mouse not clicking or scrolling on El Capitan

Hello Guys! Need your help, after the OS X update:

Screen Shot 2016-09-07 at 6.40.47 PM.png

my mouse isn't clicking or scrolling !

 

tried to verify disk, i made reset of PRAM, i unpaired and pair the mouse so many times, once my mouse was able to normal use here on the job, but when i turn of the mac, and turn on it on my home the mouse didn't responded .

I called the apple support and the guys said to reinstall again cause should be a conflict i made it and nothing.

and i still have batteries :

Screen Shot 2016-09-07 at 6.15.23 PM.png

Screen Shot 2016-09-07 at 6.45.48 PM.png

 

how the mouse is moving, and sometimes click i thing isn't a hardware problem .. so can u give some help ?

grateful for your help

MacBook Pro (17-inch Late 2011), OS X El Capitan (10.11.6)

Posted on Sep 7, 2016 2:48 PM

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