slangwy

Q: Bug with message volume

In the past, I have noticed times when I can no longer adjust the volume for messages on my phone and I have restarted it to resolve.  Today, I experienced the issue where the volume would remain high on a locked screen no matter where the level was adjusted to.

 

In Settings>Sound, the option for Change with Buttons is on.

 

I was in a message thread and adjusted the volume with the buttons and the Ringer icon appeared.  As long as I remained in the message thread, the volume would track with my button adjustments.  If I locked the screen, the volume would return to a high setting.  I wondered if it was somehow tied into the phone volume.

 

I placed a call and then adjusted volume and the Phone icon appeared.  The volume here was still high compared to the Ringer/Message volume which I had set at minimum.  I adjusted the volume on the Phone down slightly and then tested message volume again.

 

At this point, the Ringer/Message volume appeared to sync and I was able to adjust message notification volume with the buttons again and the volume adjustment remained in place on a locked screen again and not just while I was in a message thread.

 

This is an iPhone6S Plus on iOS 9.3.5 (13G36).

 

This issue is intermittent in nature, but does recur.  No frequency for recurrence is established.

 

I searched here and did not find any issues that seemed to match this exactly.  This appears to be a bug, does it not?

iPhone 6s Plus, iOS 9.3.5

Posted on Sep 7, 2016 3:51 PM