missing collapse buttons

Question

Level 1

52 points

missing collapse buttons

I have recently upgraded to OS 10.11,

I have recently upgraded from os 10.8 to 10.11.so many things not working properly. in a finder window, in list view, with SOME folders, when viewed in their own tab, the folders within the folder do not display the open/collapse triangle. However when viewed within the folder containing that main folder, the triangles do appear. And this happens only with SOME folders, with others, they always display the collapse button. I know that sounds confusing, be grateful for any ideas, tech support has had no clue. I want to go back to Mountain Lion . . ..

iMac (21.5-inch Mid 2011), OS X El Capitan (10.11.6)

Posted on Sep 7, 2016 6:00 PM

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Answer 1

Barney-15E

Level 10

122,756 points

Sep 7, 2016 6:12 PM in response to Neil Kaplan1

That can happen when you Arrange a folder. There are two organizational options, now, Arrange and Sort. Arrange groups like things together. When you Arrange in List View, there are no disclosure triangles.

Arrange is the first option you see on the button in the toolbar and in the menu. If you hold down the Option key, it changes to Sort.

If it is not already set to None, try that and see if the triangles reappear.

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Answer 2

Neil Kaplan1 Author

Level 1

52 points

Sep 8, 2016 2:54 PM in response to Barney-15E

That did it... so it seems that you could arrange them alphabetically with arrange by name, then switch to 'none' and they will stay alphabetized but with the collapse buttons?

What does 'sort ' do then?

FYI, I was on with an Apple tech person re this matter, 2 of them in fact, and they had no clue. Thanks for the response and help!

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