Tlizabeth
Level 1 (8 points)
iPhone

Q: Lost Lock Mode turns off

Phone taken at County fair, phone was put in Lost Lock Mode. My bad No passcode. Phone then pinged found 3 days later 200 miles away at another county fair. Carnival worker-ride Phone then turned immediately off again, still in Lost Lock Mode. Now after a a half of day the phone no longer shows its in Lock down?? I turned that back on ? The phone never pinged. Phone has been turned off through my carrier,  does Lost iPhone still work? It shows offline of course. But why did it enable and is my info safe or should I just erase?

iPhone 6s

Posted on Sep 7, 2016 6:05 PM

Close
Tlizabeth

Q: Lost Lock Mode turns off

  • All replies
  • Helpful answers

  • by alex_h1,

    alex_h1 alex_h1 Sep 8, 2016 1:54 PM in response to Tlizabeth
    Community Specialists
    Sep 8, 2016 1:54 PM in response to Tlizabeth

    Hi, Tlizabeth!

     

    Thank you for reaching out via the Apple Support Communities. After reading your post, I see that your iPhone has been taken, and you are needing some help with Lost Mode through iCloud, and how to proceed. I definitely understand the desire to ensure your information is protected, and would be happy to help.


    First, take a look over the following article, which will give you more information on Lost Mode, including how it works and how to use it.

    iCloud: Use Lost Mode


    I would also suggest going through the article linked below, which will give you some additional support regarding what to do next.

    If your iPhone, iPad, or iPod touch is lost or stolen

     

    I hope you have a better day!