Nuance21

Q: etre check summary, please help :)

So my trusty 2010 iMac that I rarely use other than for music and some photos is starting to get really slow. Everything is freezing and the ball is spinning all the time. Here is the etre check report and yes items in red. Any advice or thoughts on if this is salvageable? Thanks

 

EtreCheck version: 3.0.3 (307)

Report generated 2016-09-07 22:01:33

Download EtreCheck from https://etrecheck.com

Runtime 5:33

Performance: Below Average

 

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

 

Problem: Computer is too slow

Description:

The ball keeps spinning, everything is slow to load and stall, itunes keeps skipping and pausing. It is all very slow.

 

Hardware Information:

    iMac (27-inch, Mid 2010)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    iMac - model: iMac11,3

    1 2.93 GHz Intel Core i7 CPU: 4-core

    8 GB RAM Upgradeable - [Instructions]

        BANK 0/DIMM0

            2 GB DDR3 1333 MHz ok

        BANK 1/DIMM0

            2 GB DDR3 1333 MHz ok

        BANK 0/DIMM1

            2 GB DDR3 1333 MHz ok

        BANK 1/DIMM1

            2 GB DDR3 1333 MHz ok

    Bluetooth: Old - Handoff/Airdrop2 not supported

    Wireless:  en1: 802.11 a/b/g/n

 

Video Information:

    ATI Radeon HD 5750 - VRAM: 1024 MB

        iMac 2560 x 1440

 

System Software:

    OS X El Capitan 10.11.6 (15G1004) - Time since boot: less than an hour

 

Disk Information:

    Hitachi HDS722020ALA330 disk0 : (2 TB) (Rotational)

        EFI (disk0s1) <not mounted> : 210 MB

        Macintosh HD (disk0s2) / : 2.00 TB (1.21 TB free) - 124 errors

Drive failure!

        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

 

    OPTIARC DVD RW AD-5680H   ()

 

USB Information:

    Apogee Electronics Jam

    Apple Card Reader

    Apple Inc. BRCM2046 Hub

        Apple Inc. Bluetooth USB Host Controller

    Apple, Inc. Keyboard Hub

        Apple, Inc Apple Keyboard

    Apple Computer, Inc. IR Receiver

    Apple Inc. Built-in iSight

 

Gatekeeper:

    Mac App Store and identified developers

 

Unknown Files:

    ~/Library/LaunchAgents/com.apple.CSConfigDotMacCert-@me.com-SharedServices.Agent.plist

        /System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framewo rk/Versions/A/Support/CSConfigDotMacCert -l /Users/coleo/Library/Logs/CSConfigDotMacCert.log -u @me.com -t SharedServices -s

    One unknown file found. [Check files]

 

Kernel Extensions:

        /System/Library/Extensions

    [not loaded]    com.rim.driver.BlackBerryUSBDriverInt (0.0.39 - 2016-09-07) [Support]

    [not loaded]    com.rim.driver.BlackBerryUSBDriverVSP (0.0.39 - 2016-09-07) [Support]

 

Startup Items:

    EyeConnect: Path: /Library/StartupItems/EyeConnect

    Startup items are obsolete in OS X Yosemite

 

System Launch Agents:

    [not loaded]    8 Apple tasks

    [loaded]    156 Apple tasks

    [running]    74 Apple tasks

 

System Launch Daemons:

    [not loaded]    44 Apple tasks

    [loaded]    157 Apple tasks

    [running]    90 Apple tasks

 

Launch Agents:

    [failed]    com.adobe.CS4ServiceManager.plist (2010-05-01) [Support]

    [loaded]    com.google.keystone.agent.plist (2016-07-23) [Support]

    [loaded]    com.hp.help.tocgenerator.plist (2009-07-28) [Support]

    [running]    com.rim.BBLaunchAgent.plist (2010-07-28) [Support]

 

Launch Daemons:

    [loaded]    com.adobe.fpsaud.plist (2016-06-13) [Support]

    [loaded]    com.adobe.versioncueCS4.plist (2010-05-01) [Support]

    [loaded]    com.apple.aelwriter.plist (2011-01-15)

    [loaded]    com.google.keystone.daemon.plist (2016-09-06) [Support]

    [running]    com.rim.BBDaemon.plist (2010-07-28) [Support]

    [failed]    com.tvmobili.tvmobilisvcd.plist (2010-12-28) [Support]

 

User Launch Agents:

    [failed]    com.apple.CSConfigDotMacCert-@me.com-SharedServices.Agent.plist (2009-06-24) [Support]

 

User Login Items:

    Dropbox    Application  (/Applications/Dropbox.app)

    ConnectService    Application  (/Library/Application Support/ArcSoft/Connect Service/ConnectService.app)

    Photo Stream URL    SMLoginItem  (/Applications/Aperture.app/Contents/Library/LoginItems/PhotoStreamAgent.app)

    Photo Stream URL    SMLoginItem  (/Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app)

 

Internet Plug-ins:

    Flip4Mac WMV Plugin: 2.3.6.5 (2010-11-23) [Support]

    FlashPlayer-10.6: 22.0.0.192 - SDK 10.9 (2016-07-08) [Support]

    QuickTime Plugin: 7.7.3 (2016-08-25)

    Flash Player: 22.0.0.192 - SDK 10.9 (2016-07-08) Outdated! Update

    Default Browser: 601 - SDK 10.11 (2016-08-25)

    JavaAppletPlugin: 15.0.1 - SDK 10.11 (2011-11-17) Check version

    o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-16) [Support]

    OfficeLiveBrowserPlugin: 12.3.6 (2013-07-14) [Support]

    googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-11) [Support]

    Silverlight: 4.0.50917.0 (2011-01-01) [Support]

    iPhotoPhotocast: 7.0 - SDK 10.8 (2013-05-26)

 

User internet Plug-ins:

    fbplugin_1_0_3: Unknown (2010-02-25) [Support]

    Picasa: 1.0 (2009-12-14) [Support]

 

3rd Party Preference Panes:

    Adobe Version Cue CS4 (2010-05-01) [Support]

    EyeConnect (2010-12-28)

    Flash Player (2016-06-13) [Support]

    Flip4Mac WMV (2010-11-23) [Support]

    MediaLink (2009-12-28) [Support]

    Perian (2011-07-23) [Support]

 

Time Machine:

    Skip System Files: NO

    Mobile backups: OFF

    Auto backup: YES

    Volumes being backed up:

        Macintosh HD: Disk size: 2.00 TB Disk used: 789.71 GB

    Destinations:

        Data [Network]

        Total size: 2.00 TB

        Total number of backups: 66

        Oldest backup: 2014-06-07, 11:45 AM

        Last backup: 2016-09-07, 1:06 AM

        Size of backup disk: Too small

            Backup size 2.00 TB < (Disk used 789.71 GB X 3)

 

Top Processes by CPU:

        13%    mdworker(13)

         3%    mds

         2%    WindowServer

         2%    mds_stores

         1%    fontd

 

Top Processes by Memory:

    694 MB    kernel_task

    418 MB    mds_stores

    262 MB    iTunes

    254 MB    com.apple.WebKit.WebContent(2)

    254 MB    com.apple.MediaLibraryService

 

Virtual Memory Information:

    3.22 GB    Free RAM

    4.77 GB    Used RAM (1.81 GB Cached)

    0 B    Swap Used

 

Diagnostics Information:

    Sep 7, 2016, 09:11:15 PM    Self test - passed

iPhone 4S

Posted on Sep 7, 2016 9:08 PM

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Q: etre check summary, please help :)

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  • Helpful answers

Previous Page 2
  • by Nuance21,

    Nuance21 Nuance21 Sep 10, 2016 5:24 PM in response to Drew Reece
    Level 1 (4 points)
    Desktops
    Sep 10, 2016 5:24 PM in response to Drew Reece

    Great team perspective on this, I've reached out to a local mac repair shop and will see what they say about swapping the HD. I will make sure they know what they are talking about prior to working on anything but they appear to be highly regarded and specialize in Macs. I will stick out of this one and let pro do it. I will update this when I'm up and running, thanks again.

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Sep 10, 2016 7:34 PM in response to Nuance21
    Level 5 (7,635 points)
    Notebooks
    Sep 10, 2016 7:34 PM in response to Nuance21

    A good sign would be for them to display a (credible) Apple Certified Mac Technician proof (ACMT)

    Apple Authorized Service Providers (AASP) will be listed

    https://locate.apple.com/

Previous Page 2