kimsong17

Q: WIFI discovery problem

Hello guy!

 

My iphone 6 has a problem with wifi discovery. I can't find my wifi signal at home even at my office.

Dose any one have any idea please help...I need you guy please

iPhone 6, iOS 9.3.5

Posted on Sep 7, 2016 10:53 PM

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Q: WIFI discovery problem

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  • by Ulexes138,

    Ulexes138 Ulexes138 Sep 8, 2016 2:34 PM in response to kimsong17
    Community Specialists
    Sep 8, 2016 2:34 PM in response to kimsong17

    Hello kimsong17,

    Thanks for reaching out to the Apple Support Community. I know how important it is to be able to rely on your Wi-Fi working as expected, especially if cellular data is not you preferred connection. I have some steps that may help you re-establish your connection.

    With the behavior you've described, being unable to connect to multiple networks it may be a good idea to reset the network settings in your iPhone. This will not delete any info form your phone but will require you to re-enter your Wi-Fi passwords. 

    To reset the network settings you can go to Setting > General > Reset > Reset Network Settings. 

    Your phone will reboot after a moment. Try to reconnect to your Wi-Fi under Settings > Wi-Fi, and if you have any more trouble, the entire community is here to help.

     


    Best Regards