Purchase declined

I made a purchase on Pokemon Go and it went through, I got the 1200 Pokecoins, but my card was declined. How was that possible? I want to cancel the purchase since my iTunes says I owe $9.99 which was the purchase amount I made.

iPhone SE, iOS 9.3.5, null

Posted on Sep 7, 2016 11:05 PM

Reply
1 reply

Sep 7, 2016 11:15 PM in response to shevans2008

Purchases on cards aren't always instantaneous.


Purchases are considered final but you can try the 'report a problem' page to contact iTunes Support and see if they will cancel the purchase : http://reportaproblem.apple.com


If they don't, and it's probably likely that they won't, you will have to pay what you owe before you will be able to download anything else : Pay an unpaid balance in the iTunes Store - Apple Support

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Purchase declined

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