Ralph Bergh

Q: MacBook Air won't Switch Off.

I cannot switch the MBAir off. Is trere a way to force or somehow reset the computer>

Pressing numerous buttons has not switched the power off.

Urgeny help please?

iMac, OS X Yosemite (10.10.3), MacBook Pro,Mac Mini Intel,iPad2

Posted on Sep 7, 2016 10:12 PM

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Q: MacBook Air won't Switch Off.

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  • Helpful answers

  • by CrashBurner,Apple recommended

    CrashBurner CrashBurner Sep 7, 2016 10:20 PM in response to Ralph Bergh
    Level 1 (128 points)
    Sep 7, 2016 10:20 PM in response to Ralph Bergh

    If you push and hold the Power button, it should power off in around three seconds.

     

    If that doesn't work, try Control + Option + Command + Eject key

     

    Have you tried navigating to the toolbar  > Shut Down?

     

    Let me know if you have tried all of those things, and if none of those work, I can give you a little more in depth way of forcing it off.

     

    Good luck!

  • by sazziiiiiiii,Helpful

    sazziiiiiiii sazziiiiiiii Sep 8, 2016 3:11 AM in response to Ralph Bergh
    Level 1 (17 points)
    Sep 8, 2016 3:11 AM in response to Ralph Bergh

    Pressing buttons may only delay the response of your MacBook air. Best option considering you've tried what seems like the primary ways to power down your device... is to simply keep your fingers on CTRL +  OPT + ⌘ + Eject Key.

     

    Hold until power is off on your MacBook

  • by Ralph Bergh,

    Ralph Bergh Ralph Bergh Sep 8, 2016 3:18 AM in response to CrashBurner
    Level 1 (4 points)
    Mac OS X
    Sep 8, 2016 3:18 AM in response to CrashBurner

    Thanks you all for your helpful tips, I take note of it all.

     

    The screen was totally dark, no images no cursor nothing.

    The case was getting abnormally hot.

     

    I took the bottom plate off and disconnected the battery, left it off for a while and reassembled the case, restarted OK.

  • by sazziiiiiiii,

    sazziiiiiiii sazziiiiiiii Sep 8, 2016 6:30 PM in response to Ralph Bergh
    Level 1 (17 points)
    Sep 8, 2016 6:30 PM in response to Ralph Bergh

    Hey Ralph

     

    No problem at all mate!

     

    Good to hear your Mac is up and running orderly again.

     

    Glad to be of assistance, take care

  • by morals100,

    morals100 morals100 Sep 9, 2016 2:43 AM in response to Ralph Bergh
    Level 1 (4 points)
    Sep 9, 2016 2:43 AM in response to Ralph Bergh

    Hold down the Power Button until it switches off