jsworth

Q: reimagemac.com virus

A virus on my Mac is opening tabs (on safari and chrome) to reimagemac.com

 

I have performed a complete system scan, used multiple malware detectors and reset both browsers (no extensions). However the problem persists.

 

Any help would be appreciated. Thank you.

MacBook Air, iOS 9.3.5

Posted on Sep 7, 2016 11:30 PM

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Q: reimagemac.com virus

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  • by dominic23,

    dominic23 dominic23 Sep 8, 2016 2:05 AM in response to jsworth
    Level 8 (41,531 points)
    Mac OS X
    Sep 8, 2016 2:05 AM in response to jsworth

    Adware is  installed on your Mac.  How to remove adware?

     

    1. Use  Malwarebytes Anti-Malware for Mac to remove adware.

     

         https://www.malwarebytes.org/antimalware/mac/

     

       Download, install , open,  and run it by clicking “Scan for Adware” button   to remove adware.

       Once done, quit Malwarebytes Anti-Malware.

     

    2. Disable Extensions and test.

     

       Safari > Preferences > Extensions

       Select and disable all extensions and test.

       Enable Extensions one by one and test.

       To uninstall any extension, select it and click the “Uninstall” button.

     

    3. Safari > Preferences > Search > Search engine:

         Select your preferred search engine

     

    4.  Visit the site you want it to be the Home page

     

         Safari > Preferences > General >  Homepage

         Click the button “Set to Current Page” button.

     

    Note: Step number 4 is important.