Q: blocked from changing password
Apple won't allow me to change my password. I made mistakes with the security questions, then I changed them, but I'm still not allowed in. The choices are try again later and change security questions.
How late is later. I'm afraid my password to the apple store is compromised, but I'm not allowed to change it.
iMac, Mac OS X (10.7.4)
Posted on Sep 8, 2016 6:19 AM
I successfully changed my password, after having to wait until my account let me in again after a long delay.
Resetting my security questions put me in a loop back to the change-password page, which suggested I reset my security questions, which I did, which sent me back to the change-password page, which I did, and around and around I went.
When Apple support called me back, it was suggested I simply wait until the block ended. So I did, and I'm back in with my new password.
Many thanks to all who offered their help.
Posted on Sep 10, 2016 6:30 PM