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Hi, for several days now I can't download new apps, and can't update them neither.
I've checked all the info as password, everything seems ok, and work well on my macbook and iPad.
iPhone 6 Plus, iOS 9.3.5
Explain what happens when you try to download or update an app.
When I try to download or update an app, the icon on the right circled for long moment and nothing else appear, the app stays "grey" on the iPhone screen with "Attente" mentioned (French). Here are 4 screenshots
Here are several things that you can try.
First, restart your phone and then try to download the apps again.
Restart your iPhone, iPad, or iPod touch - Apple Support
If that doesn't work, turn Airplane Mode on. Settings>Airplane Mode>On. That will disconnect you from WiFi. Restart the phone, turn Airplane mode off in the settings and then try again.
If that doesn't work, try a forced restart. No data is lost with this procedure. Hold down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears on the screen. After the phone starts up, try again.
If that doesn't work, try deleting the apps and then try again. Settings>General>Storage & iCloud Usage>Storage>Manage Storage. Let the list of app load. Find the app that will not download, tap on it and then delete it in the next screen.
how to restart?
Thanks, simply restarted the iPhone and everything works well ! Thank You btw, I should have tried this obvious solution 😁
Just shut it down and turn it on again 🙂
You're welcome. I always start with the simple things. 🙂
its cant do that... when i switch off and back to swicth on there is starting from language again...and end with activation lock
Can't download or update apps
