dwasky

Q: air drop from iPhone 5 iOS 9.3.5 can't detect by macbook pro 13.3 os x 10.11.6

air drop from iPhone 5 iOS 9.3.5 can't detect by macbook pro 13.3 os x 10.11.6

iPhone 5, iOS 9.3.5

Posted on Sep 8, 2016 8:40 AM

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Q: air drop from iPhone 5 iOS 9.3.5 can't detect by macbook pro 13.3 os x 10.11.6

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  • by razmee209,Apple recommended

    razmee209 razmee209 Sep 8, 2016 8:46 AM in response to dwasky
    Level 7 (32,899 points)
    Sep 8, 2016 8:46 AM in response to dwasky

    dwasky wrote:

     

    air drop from iPhone 5 iOS 9.3.5 can't detect by macbook pro 13.3 os x 10.11.6

    double check everything

     

    Use AirDrop to send content from your Mac - Apple Support

  • by CKaiSmile,

    CKaiSmile CKaiSmile Sep 9, 2016 11:58 AM in response to dwasky
    Level 1 (14 points)
    iPhone
    Sep 9, 2016 11:58 AM in response to dwasky

    Is your Bluetooth on, on both the computer and the phone? Also try clicking airdrop on your iPhone and selecting everyone (maybe your phone is not recognizing the computer as a contact if your choosing contacts only option). if that's a no go, try turning airdrop off and back on... Seems simple but it helps sometimes. If still not working, on your computer press cmd and space bar (same time) to bring up search bar or go to finder and search airdrop. That will bring up the extensions. Open that and click share menu > make sure air drop has check next to it. If still not working check to see if your on the same wifi network (It's not required but it sure does help). Still nata, turn off airdrop, wifi and Bluetooth on both devices and turn back on... still no? Hard reset your iPhone (home & power button)... Still happening! Lol check for updates settings > general > Software Updates.... Let me know if anything here helped

  • by dwasky,

    dwasky dwasky Sep 10, 2016 3:30 AM in response to CKaiSmile
    Level 1 (4 points)
    iPhone
    Sep 10, 2016 3:30 AM in response to CKaiSmile

    my bluetooth on for iPhone 5 (iOS 9.3.5) and macbook (os el capitan), but still not detect.

    then

    i try to use os lion for macbook (downgrade os from el capitan), its working, my airdrop iPhone detect by airdrop macbook (os lion).

    the question is

    why os el capitan can not detect airdrop from iPhone 5 iOS 9.3.5?

    thank you for your kindness and support for me

  • by dwasky,

    dwasky dwasky Sep 10, 2016 3:31 AM in response to razmee209
    Level 1 (4 points)
    iPhone
    Sep 10, 2016 3:31 AM in response to razmee209

    i am already double check all bluetooth (iPhone and macbook)

    but still not working