MackenzieDiane

Q: Creative Cloud quits during update

Hey I need help! My Creative Cloud desktop looks like this:

Screen Shot 2016-09-08 at 9.31.46 AM.png

When I hit Install now it begins to update until about 30% and then everything quits out, without any error message or anything. My Creative Cloud desktop is gone and I have to relaunch and I get this update message again and it just keeps doing this.

 

Mostly I just need to use my Typekit fonts asap and this is keeping me from being able to use them!

MacBook Pro, OS X El Capitan (10.11.5)

Posted on Sep 8, 2016 7:35 AM