Blank Screen of death, once in a while

It first happened a couple of weeks ago. While working, I get a blank screen. No more mouse. Nothing happens when I move the mouse or enter a key.


I don't remember exactly what happened, but here is a rough recollection of what happened:

I usually use an external HD monitor with the Mac lid closed. So, I open the Mac lid and hold power button down until Mac turns off. I press the power button. Mac starts up with logo. The progress bar progresses a little. Then it shows a blank screen. I power off and power on. Then it shows "Your system restarted...press any key or wait a few seconds..." (I don't remember exactly this message.) I press a key and the boot up resumes. Then it shows a blank screen. I power off and power on. Then I get a blank screen. I power off and power on. Then it boots up correctly.


The Mac worked fine until yesterday. While working, I get a blank screen (I think it was gray). No more mouse. Nothing happens when I move the mouse or enter a key. After a while the fan speeds up to high speed. I power off and power on. Mac starts up with logo. Then it shows a blank screen. I power off and power on. Then it shows a blank screen. After a while, the fan will speed up. I power off and power on. Then I get a blank screen. I power off and power on. Then it boots up correctly.


So far, my Mac is still working. What is causing this? How do I fix it?


I switched over from Firefox to Safari 9.1.1 about a month ago. Is Safari doing this?


My system:

MacBook Pro (15-inch, Early 2011)

OS X 10.10.5

Processor: 2.2 GBz Intel Core i7

Memory: 8 GB 1333 MHz DDR3

Graphics: AMD Radeon HD 6750M 1024 MB

512 GB SSD

Mac Pro, OS X Yosemite (10.10.5), 15-inch, Early 2011, 2.2GHz Core i7

Posted on Sep 8, 2016 7:44 AM

Reply
1 reply

Sep 8, 2016 8:18 AM in response to curt0

https://www.apple.com/support/macbookpro-videoissues/


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test and ask specifically for the VST (Video Systems Test)


Genius reservation http://www.apple.com/retail/geniusbar/


on-line https://getsupport.apple.com/GetproductgroupList.action


check warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Blank Screen of death, once in a while

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.