lakeofbean

Q: OS X el capitan

Hello, i can upgrade or download os x el capitan i have this message error when i click on "get" : install error distribution signed by apple

MacBook Pro, Mac OS X (10.7.5)

Posted on Sep 8, 2016 8:53 AM

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Q: OS X el capitan

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  • by chris_g1,

    chris_g1 chris_g1 Sep 9, 2016 9:46 AM in response to lakeofbean
    Community Specialists
    Sep 9, 2016 9:46 AM in response to lakeofbean

    Hello lakeofbean,

    Welcome to the Apple Support Communities!   Sorry to hear you are having some difficulty downloading OS X El Capitan on your computer.   It sounds like we need to remove the installation file and redownload the application from the Mac App Store.

    The installation file for OS X El Capitan should be in your Applications folder.   Drag that file to the Trash or right-click (Control-click) and select Move To Trash.

    Then, restart your computer.  This will establish a new connection to the Mac App Store.   

    Download OS X El Capitan again, and double-click the installer application in the Applications folder.

     

    Upgrade to OS X El Capitan

     

    Take care.