Q: internet recovery doesn't work, spinning wheel and

Hi!

I was trying to run internet recovery on my MacBook Pro (Early 2011, run on Os X Lion), after the installation was initiated and it says it takes about 1,5h to install, after 1hr the display turned into a gray screen with a stop sign and there is a spinning wheel.

I waited for another hour, but nothing happens.

Is it due to slow internet connection? (actually, it is not that slow.) Or is there another problem I need to fix?

Any help is highly appreciated!

Best,

MacBook Pro (13-inch Early 2011), internet recovery

Posted on Sep 8, 2016 11:07 AM

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Q: internet recovery doesn't work, spinning wheel and

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by lllaass,

lllaass Sep 8, 2016 12:07 PM in response to Lucy_Jay10
Level 10 (188,027 points)

Desktops

Sep 8, 2016 12:07 PM in response to Lucy_Jay10

- Try resetting the SMC and NVRAM/PRAM
Intel-based Macs: Resetting the System Management Controller (SMC)
https://support.apple.com/en-us/HT201295
About NVRAM and PRAM
https://support.apple.com/en-us/HT204063
- Try starting in Safe Mode
OS X: What is Safe Boot, Safe Mode?
https://support.apple.com/en-us/HT201262
- Boot to Recovery and repair the startup disk
OS X: About OS X Recovery - Apple Support
https://support.apple.com/en-us/HT201314
- If it is repairable reinstall the OSX. You will likely have to do this. Using a wired Ethernet connection vice wifi is recommended.
How to reinstall OS X on your Mac - Apple Support
https://support.apple.com/en-us/HT204904
- If you do not have a backup use disk utility to restore the internal disk to an external disk so you can try to recover data.
Then format the startup disk and do a fresh install of OSX
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Q: internet recovery doesn't work, spinning wheel and

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