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Helpful answers
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Sep 8, 2016 1:30 PM in response to SuzMomby Carolyn Samit,Sometimes it takes more than one try to restore a device > If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Just so you are aware, this is a user to user community. You are not communicating directly with Apple here. Volunteers reply to discussions.
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Sep 8, 2016 1:32 PM in response to Carolyn Samitby SuzMom,yes and my warning was for users. I've been trying since 9 am this morning. This is 100% because of the update - oh and take a look around the support site - I'm not the only one.