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Q: printer stops printing in black

I have mac os x 10.9.5 Maverick and a printer HP all in one plus B 210e which worked fine

once or twice it printed in gray so  I cleaned the cartridges twice then back to normal

 

now it won't print in black again, i deleted the printer - cleaned the cartridges again - cleaned all i could

 

somehow I would be able to print from a different place like e mail but not from the web   and now when I start the printer it tells me to put paper in ?? and align the cartridges which failed

 

I recently had an update from apple it downloaded but on the printer itself it doesn't show it was updated from 5. it still shows 4.2

 

had that printer for almost 5 y i also replaced all cartridges  it now prints a decent gray if I use all the colors. I had previously set up the printer to print in options : black only

 

it is a headache I think of replacing it with canon MG 7720

 

any idea anyone ? I would like some advice sure someone might know may be

 

Thank you for reading

iMac, OS X Mavericks (10.9.1)

Posted on Sep 8, 2016 1:39 PM

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