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Q: Doesn't recognize password, help!

hello,

 

I've been having troubles with my os x 10.9 for the last few months (including not being able to upgrade) so i decided to reinstall my software using my USB drive that came with it (os x 10.6).

 

Once that was done, my pc turned on and there's a login screen with my admin account and a guest account.

but if i try logging on with my admin account, it keeps telling me that my password is wrong. (No typo's, capslock isnt on...). If i choose the forget password option it just lets me enter my Master password (which i never even heard of).

 

logging in with the guest account isn't possible, the loginbox just starts shaking.

trying to restart while holding command + r doest work either...

safe boot just brings me to that same login screen but it has a red 'Safe boot' just beneith Mac OS X.

 

so basically I'm stuck now!

Can anyone help me?

Posted on Sep 8, 2016 3:07 PM

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