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Q: iCloud drive greyed out on mac El Capitan 10.11.6

iCloud drive was working great on my Mac laptop running El Capitan v10.11.6 until today. Now iCloud Drive is unchecked and greyed out in the system preferences and I cannot figure out how to re-enable it. I tried rebooting but that did not help.

Posted on Sep 8, 2016 6:09 PM

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Q: iCloud drive greyed out on mac El Capitan 10.11.6

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  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Sep 8, 2016 6:11 PM in response to DreamWorld
    Level 10 (121,995 points)
    Apple Music
    Sep 8, 2016 6:11 PM in response to DreamWorld

    Open the Finder.

     

    From the Finder menu bar click Finder > Preferences then select the Sidebar tab then make sure iCloud Drive is selected.

  • by Eric Root,

    Eric Root Eric Root Sep 11, 2016 1:21 PM in response to DreamWorld
    Level 9 (71,155 points)
    iTunes
    Sep 11, 2016 1:21 PM in response to DreamWorld

    If the problem is still there, try booting into the Safe Mode using your normal account.  Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.

     

     

     

    Safe Mode - About El Capitan

     

    Safe Mode Startup – El Capitan.

     

    If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.
      

    Etrecheck – System Information