Q: IPhone 6 constantly shutting down
For several months now my iphone 6 continues to shutdown. It shuts completely off then shows the battery image like the battery is dead even though it has a 80-100% charge on it! I've taking it in the Apple Store twice and had the online apple engineers look at it and no one seems to have a clue what's happening. They all agree that my battery is perfectly fine. Phone is less than 2 yrs old!! I have spoken with a few others who are experiencing the same issue with no resolution. In order for my phone to not shut down I have to constantly keep it hooked to the charger. Is anyone else having this problem?
iPhone 6, iOS 9.3.5, null
Posted on Sep 8, 2016 7:34 PM
Did you or the people at the Apple Store set the phone back to factory settings, without using any backup and see if it still shuts down?
Use iTunes to restore your iOS device to factory settings - Apple Support
Posted on Sep 10, 2016 8:20 PM