To purchase the app functions incomplete. But debited bank accounts.

Thailand On August 31, 2016 Time 12.00 pm. (10 minutes later) I bought the diamond for applications in gaming applications, which will be paid 349 baht for diamond 390 tablets. I did not receive a diamond, Not confirmed the order, but I was debited from a bank account in the amount. I want to complete the purchase debited to the bank or please give me the money. Thank you

iPhone 6s, iOS 9.3.5

Posted on Sep 8, 2016 7:53 PM

Reply
2 replies

Sep 8, 2016 11:23 PM in response to suwanna kiatphattarachai

You are sure the purchase went through (it shows on the account's purchase history ?), you didn't only receive a temporary store holding charge : About payment card authorization holds in the iTunes Store - Apple Support ?


If it shows on your purchase history you've contacted the developer of the game ? If they can't / won't help then contact iTunes Support : http://reportaproblem.apple.com

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

To purchase the app functions incomplete. But debited bank accounts.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.