iPhone
Q: Removing an application
I put Kaspersky safe kids on my sons phone and want to remove it but I' be forgotten the password. I called Kaspersky but since I thought everything had been removed properly and deleted my safe kids they don't show that his phone has the app still. They told me to do a system re but I can't even do that without the password!! Please help me get this app removed. iPhone 5s iOS 9.3.5
iPhone 5s, iOS 9.3.5
Posted on Sep 8, 2016 7:38 PM
by ChrisJ4203,Solvedanswer
iPhone
Use this support document to wipe the phone and restore to factory. Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings - Apple Support
Posted on Sep 11, 2016 2:22 PM