naveen204

Q: Problem with creating apple ID

When i try to login with my email - ABC@MAIL.COM, it tells this is not apple id.

When i try to create new apple id using same mail id, it tells me this is already used with another apple account.

I do not have any clue of my email associated with any other apple id.

 

Please guide me how can i get created apple id for my email id.

Apple ID

Posted on Sep 8, 2016 10:29 PM

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Q: Problem with creating apple ID

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  • Helpful answers

  • by Stuart423,Apple recommended

    Stuart423 Stuart423 Sep 9, 2016 11:31 AM in response to naveen204
    Level 1 (70 points)
    Sep 9, 2016 11:31 AM in response to naveen204

    First things first: do you have the CAPS LOCK key on when entering your Apple ID and password? Are you sure you're spelling both the ID and the password correctly? Have you tried to access the account from a different device?

     

    If you already have an Apple ID account, there is no reason to create a new account. All that will do is make you lose all of the content you had in the old account like music, iBooks, games, etc.

     

    You can visit iforgot.apple.com to get the abc@mail.com account sorted out. If you cannot successfully create a new password and new security questions, you can call Apple at 1-800-MY-APPLE to have your account validated.

  • by Rysz,

    Rysz Rysz Sep 9, 2016 11:34 AM in response to naveen204
    Level 7 (20,242 points)
    iTunes
    Sep 9, 2016 11:34 AM in response to naveen204

    Where are you trying to log in?

    What is the exact text of the message you're seeing?

     

    https://www.apple.com/support/appleid/manage-account/

  • by naveen204,

    naveen204 naveen204 Sep 9, 2016 7:49 PM in response to Stuart423
    Level 1 (8 points)
    iTunes
    Sep 9, 2016 7:49 PM in response to Stuart423

    When i use my email address in iforgot.apple.com, it says its not an apple ID.

    But when i go for registration with that email address, it says email is already used with another apple account.

     

    I tried with and without CAPS LOCK.

  • by Stuart423,

    Stuart423 Stuart423 Sep 11, 2016 8:13 AM in response to naveen204
    Level 1 (70 points)
    Sep 11, 2016 8:13 AM in response to naveen204

    Once an e-mail address has been used as an Apple ID, it cannot be used on another Apple ID account for a year AFTER that e-mail address is removed from the Apple ID account.

     

    The clock starts when the e-mail address is removed from the account.