Q: Problem with creating apple ID
When i try to login with my email - ABC@MAIL.COM, it tells this is not apple id.
When i try to create new apple id using same mail id, it tells me this is already used with another apple account.
I do not have any clue of my email associated with any other apple id.
Please guide me how can i get created apple id for my email id.
Apple ID
Posted on Sep 8, 2016 10:29 PM
First things first: do you have the CAPS LOCK key on when entering your Apple ID and password? Are you sure you're spelling both the ID and the password correctly? Have you tried to access the account from a different device?
If you already have an Apple ID account, there is no reason to create a new account. All that will do is make you lose all of the content you had in the old account like music, iBooks, games, etc.
You can visit iforgot.apple.com to get the abc@mail.com account sorted out. If you cannot successfully create a new password and new security questions, you can call Apple at 1-800-MY-APPLE to have your account validated.
Posted on Sep 9, 2016 11:31 AM