dknoho4
Level 1 (5 points)
iPad

Q: IPadPro 9.7 - 4G/LTE not working when traveling internationally

I have a local SIM card from Vodafone UK for when visiting the UK.  After inserting the SIM and connecting to Vodafone I am only able to receive a 3G signal (my iPhone 6 receives a 4G/LTE signal).

 

When returning the USA, my Verizon signal would no longer connect To 4G/LTE.  After speaking with Apple, they suggested re-installing iOS which resolved my issue for Verizon.

 

Upon returning the UK, I again was unable to connect to 4G/LTE.

 

Anyone else experience similar issues?

iPad Pro 9.7-inch WiFi, Cellular, iOS 9.3.5

Posted on Sep 9, 2016 2:48 AM

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dknoho4

Q: IPadPro 9.7 - 4G/LTE not working when traveling internationally

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  • by dknoho4,

    dknoho4 dknoho4 Sep 12, 2016 3:58 AM in response to dknoho4
    Level 1 (5 points)
    iPad
    Sep 12, 2016 3:58 AM in response to dknoho4

    Appears the issue can be caused when swapping out the SIM card.  After resetting network settings, 4G/LTE services returned to working in the US.

     

    From Apple, while resetting the network settings with the Apple logo being displayed on screen is when to replace the SIM card.

  • by MuzzySha,

    MuzzySha MuzzySha Sep 12, 2016 4:53 AM in response to dknoho4
    Level 1 (15 points)
    Sep 12, 2016 4:53 AM in response to dknoho4

    I Had the Same peculiar issue which I faced when I had to travel out of country.

    i was able to fix it by Resetting Network Settings..do this by

    Settings->General->Reset->and then Network Settings