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Criminal Law
Level 1 (4 points)
iPhone

Q: We by is my wifi dropping off after iOS 9.3.5 update?

I using a 6Plus and recently uprated to 9.3.5. Since then my wi-fi (dedicated 5G band) keeps intermittently disconnecting. Forcing me to go and re-log in. I don't know what's going on B and haven't had THIS issues before updating to 9.3.5. Is this my fault?  Have I set some preferences incorrectly?  Or is this a bug with iOS 9.3.5?? Thank

 

Iphone 6plus 128G

ios 9.3.5

ipad pro

9.3.5 (also exhibiting same issue)

 

**Prior to updating to 9.3.5 I had never encountered this issue

iPhone 6 Plus, iOS 9.3.5, Wi-Fi drops off without warning or

Posted on Sep 9, 2016 2:49 AM

by LucoBrasi,Apple recommended
LucoBrasi LucoBrasi
Level 3 (693 points)
A:

Check this Apple Support article:

https://support.apple.com/en-us/HT204051


Reset your network settings.


Settings - General - Reset - Reset Network Settings


Reset your device. This won't delete your data stored on the phone.

  • Press and hold the Sleep/Wake button
  • Press and hold on the Home button
  • Keep holding both buttons until the display turns off and back on with Apple logo on it.


Alternatively, you may go to Settings - General - Reset - Reset All Settings

Posted on Sep 10, 2016 4:28 AM

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Criminal Law

Q: We by is my wifi dropping off after iOS 9.3.5 update?

  • All replies
  • Helpful answers

  • by LucoBrasi,Apple recommended

    LucoBrasi LucoBrasi Sep 10, 2016 4:28 AM in response to Criminal Law
    Level 3 (693 points)
    Sep 10, 2016 4:28 AM in response to Criminal Law

    Check this Apple Support article:

    https://support.apple.com/en-us/HT204051


    Reset your network settings.


    Settings - General - Reset - Reset Network Settings


    Reset your device. This won't delete your data stored on the phone.

    • Press and hold the Sleep/Wake button
    • Press and hold on the Home button
    • Keep holding both buttons until the display turns off and back on with Apple logo on it.


    Alternatively, you may go to Settings - General - Reset - Reset All Settings

  • by SimplyPONtus,

    SimplyPONtus SimplyPONtus Sep 11, 2016 7:36 AM in response to Criminal Law
    Level 1 (27 points)
    iPhone
    Sep 11, 2016 7:36 AM in response to Criminal Law

    Have you made any recent changes to your phone (other than updating) or the place your modem/router have been before?

  • by Criminal Law,

    Criminal Law Criminal Law Sep 14, 2016 5:12 PM in response to SimplyPONtus
    Level 1 (4 points)
    iPhone
    Sep 14, 2016 5:12 PM in response to SimplyPONtus

    I made only one change. I don't know perhaps this is the problem?  I did change my DNS server from my ISP's over to Googles:. 8.8.8.8 of 8.8.4.4. This actually resulted in better latency performance.  I have a 300/Megabit fiber optic line and I use ookla's iOS App to check the speed and after switching to 8.8.8.8 although I only saw a marginal increase in speed (276/mgb went up to 283/mgb)

     

    Other than this I made no changes other than updating to 9.3.5.  But now that 10.1 is out I'm going to update it tomorrow morning. I'm waiting for Apple to REALLY fix the bug where so many people had their phones BRICKED.

     

    As always thank you all for your help. I'll update this thread once I get a chance to use ios10 for at least a day or two and see if the phone keeps dropping wifi.

     

    P.S. Today, it was dropping the wifi BUT weird thing was that the WiFi signal strength meter was STILL being displayed on my phone, next to the cell signal bars. But now I'm getting a pop up (while in safari) asking me to please log in to wifi or turn on cell data to establish s connection. (I turn if cell data -not voice- when I'm home because I have an extremely small data plan). Thanks again !