HT204308: Find the serial number of your Apple product

Learn about Find the serial number of your Apple product

Missmelanie080

Level 1 (4 points)

iPhone

Q: Temporary Unavailable...Help!

Not very tech savy so the simple answers are the best!

I purchased a imac off work. I formatted (factory reset?) it and now when I try to start it up again, it tells me it needs to reinstall Yosemite and when I try to do this, I get an error message saying "this item is temporary unavailable"?

Some help would be appreciated. Simple instructions would be great!

Posted on Sep 9, 2016 4:48 AM

I have this question too

Q: Temporary Unavailable...Help!

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by Carolyn Samit,

Carolyn Samit Sep 10, 2016 11:28 AM in response to Missmelanie080
Level 10 (120,969 points)

Apple Music

Sep 10, 2016 11:28 AM in response to Missmelanie080

The issue isn't just a factory reset. Unless you were able to get permission to change the Apple ID to yours, read
here > Changing ownership of a used Mac | Communities
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HT204308: Find the serial number of your Apple product

Q: Temporary Unavailable...Help!

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by Carolyn Samit,

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