Q: Apple Id changes when signing in
I got a new Iphone and I am now trying to set up my new phone with my Icloud. When I put in my Apple ID and password I am able to select from which Icloud I want to download onto this phone. Then I am asked to enter the password for the Apple ID I use to make purchases. The issues the Apple ID which is in bold and I can not change is not the Apple ID I use. The Apple ID in bold has an extra number in the ID. When I go to forgot password it makes me change the password to my Apple ID and not the ID in bold which I do not use. When I go online to rest the password in for the ID in bold, I am told that the Apple ID does not exists. How do I change this so I am able to download my Icloud to my new phone.
Thank you for your time.
iPhone 6
Posted on Sep 9, 2016 3:36 AM