Received Receipts for Purchaces Not Mine

Today I have just received two receipts for purchaces not made by myself to two different accounts

Both for Music Membership .......


One for £23.99 and the other for £32.99 the first made from an Ipod and the second from an Iphone


I do not use apple music...............



How do i go about getting these cleared and the funds returned


There is a link at the bottom of each invoice stating cancel here ......but when clicked informs me that I do not have the rights to access


Thank you


Worried due to go on vacation and not sure how much access I will have to Wifi /communication

Posted on Sep 9, 2016 4:22 AM

Reply
3 replies

Sep 9, 2016 4:24 AM in response to B16CDA

They are unlikely to be from Apple, they are more likely to be phishing attempts trying to get your account and payment details.


Phishing and similar emails : Phishing & Other Suspicious Emails

Phishing emails : Identifying fraudulent "phishing" email - Apple Support

Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support

Viewing your account's purchase history : See your purchase history in the iTunes Store - Apple Support (on an iOS device you can view the last 90 days purchases via http://reportaproblem.apple.com)


If they're genuine emails and they shows on your account's purchase history, and nobody else has access to your account or devices/computers, then contact iTunes Support : https://support.apple.com/contact . And change your account's password http://appleid.apple.com - after changing it : What to do after you change your Apple ID email address or password - Apple Support.


If they're phishing emails you could forward them to Apple : reportphishing@apple.com , and then delete them.

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Received Receipts for Purchaces Not Mine

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