Hi,
i have a USB-token eToken 5100 from Gemalto. It includes a certificate for VPN authentication.
I configure a VPN client to use certificate authentication and choose this certificate, but it is disappearing after i click OK:
How can i fix it?
Hello exonix,
Thank you for using Apple Support Communities.
I understand from your post that you are having a problem setting up your VPN. I recommend trying to import your VPN settings following the steps before from this article:
OS X El Capitan: Set up a connection to a virtual private network
If you have a VPN settings file
Double-click the file to open Network preferences and automatically import the settings. If double-clicking the file doesn’t open Network preferences, choose Apple menu > System Preferences, click Network, click the Action pop-up menu
, then choose Import Configurations. Select the file, then click Import.
Best Regards
Hello braden85,
i don't have any configuration file.
please, be attentive. I have a problem with paragraph 5:
5. Click Authentication Settings, then enter the information you received from the network administrator.
i enter PSK and choose a certificate. but when click OK - a certificate disappears.
just tested right now with a local certificate - same problem: OS X 10.11.6 doesn't save any users certificate in VPN settings!!!
the logs when i try to set up a certificate:
Sep 12 17:24:23 --- last message repeated 1 time ---
Sep 12 17:24:23 Alekss-MacBook-Pro com.apple.preference.network.remoteservice[350]: CGContextGetDefaultUserSpaceToDeviceSpaceTransform: invalid context 0x0. If you want to see the backtrace, please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.
Sep 12 17:24:23 Alekss-MacBook-Pro com.apple.preference.network.remoteservice[350]: CGContextSaveGState: invalid context 0x0. If you want to see the backtrace, please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.
Sep 12 17:24:23 Alekss-MacBook-Pro com.apple.preference.network.remoteservice[350]: CGContextConcatCTM: invalid context 0x0. If you want to see the backtrace, please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.
Sep 12 17:24:23 Alekss-MacBook-Pro com.apple.preference.network.remoteservice[350]: CGContextSaveGState: invalid context 0x0. If you want to see the backtrace, please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.
Sep 12 17:24:23 Alekss-MacBook-Pro com.apple.preference.network.remoteservice[350]: CGContextDrawImages: invalid context 0x0. If you want to see the backtrace, please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.
Sep 12 17:24:23 Alekss-MacBook-Pro com.apple.preference.network.remoteservice[350]: CGContextRestoreGState: invalid context 0x0. If you want to see the backtrace, please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.
Sep 12 17:24:23 --- last message repeated 1 time ---
Sep 12 17:24:23 Alekss-MacBook-Pro com.apple.preference.network.remoteservice[350]: CGContextGetCTM: invalid context 0x0. If you want to see the backtrace, please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.
Sep 12 17:24:27 Alekss-MacBook-Pro com.apple.preference.network.remoteservice[350]: Error in CoreDragRemoveTrackingHandler: -1856
Sep 12 17:24:27 Alekss-MacBook-Pro com.apple.preference.network.remoteservice[350]: Error in CoreDragRemoveReceiveHandler: -1856
i tested it on two MacBooks with 10.10.5 and one MacMini with 10.11.6 - same problem.
same problem on 10.12 Sierra
i still in touch with support, but they always ask me to collect the logs. and then - disappears like a certificate..........
this problem doesn't depend on USB-token. Any certificates are disappearing, on USB-token or not...
certificate of a USB-token is disappearing
