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Helpful answers
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Sep 9, 2016 11:16 AM in response to MarkElliott1010by Baby Boomer (USofA),late 2015
Please read the warranty paperwork that came w/your computer.
You have 14 days from the date of purchase to return the computer w/no questions asked.
You have 90 days of FREE phone tech support on top of your standard 1 year warranty unless you also purchased AppleCare which gives you an additional 2 years of coverage plus FREE phone support.
Strongly suggest that you take FULL advantage of the above before it runs out.
Let Apple deal w/the problems & your concerns. It's what you paid them to do.
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**Onsite service
Onsite tech repair service is available for desktop computers if you have AppleCare. You need to request this service from a supervisor and/or go through Customer Relations. You will not need to lug your iMac to a repair shop.
