Brobinson72
Level 1 (8 points)
Safari

Q: I am up to date with 9.3.5, and I STILL cannot open links in safari UNLESS I DISABLE  JavaScript!?!!!  This is been going on for way too long… As long as JavaScript is disabled, I cannot pull up ANY videos--so, JavaScript back on again then back OFF

I am up to date with 9.3.5, and I STILL cannot open links in Safari UNLESS I DISABLE JavaScript!?!!!  This is been going on for way too long…Then, As long as JavaScript is disabled, I cannot pull up ANY videos--so, gotta turn JavaScript back on again, then back OFF just to pull up articles or links from email. Please, is anyone else dealing with this issue of SAFARI FREEZING NON-STOP??? Apple Support:  Are you even working on it?   

iPhone 6 Plus, iOS 9.3.5

Posted on Sep 9, 2016 8:41 AM

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Brobinson72

Q: I am up to date with 9.3.5, and I STILL cannot open links in safari UNLESS I DISABLE  JavaScript!?!!!  This is been goin ... more

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  • by ShagCA,

    ShagCA ShagCA Sep 9, 2016 9:36 AM in response to Brobinson72
    Level 4 (1,853 points)
    iPad
    Sep 9, 2016 9:36 AM in response to Brobinson72

    We're just users like you. Have you tried clearing Safari history and website data?

  • by Drew Reece,

    Drew Reece Drew Reece Sep 9, 2016 9:51 AM in response to Brobinson72
    Level 5 (7,490 points)
    Notebooks
    Sep 9, 2016 9:51 AM in response to Brobinson72

    Clear the history & website data as already mentioned via the Settings > Safari.

    Disable any content blockers in Settings > Content blockers.

    Safari web settings on your iPhone, iPad, and iPod touch - Apple Support

     

    Reboot your device.

    Try another internet connection e.g. does it happen on wifi & cellular data, try other wifi networks if possible?

    Try another browser - grab Chrome, Firefox, Opera, Dolphin or any other browser from the App store & retest. Let us know if they do the same thing.

     

    You can also backup the device to iCloud or iTunes & erase & restore it. iTunes is fastest if you have a Mac/ PC to sync with. It is best to erase the device, test Safari then restore your backup & retest. That can indicate if the issue is with your data. Restoring can take many hours so be prepared to wait.

     

    If you cannot do this backup the device & visit an Applestore for a genius appointment. They may want to erase the device as a test, so be sure to have a recent backup.