-
All replies
-
Helpful answers
-
Sep 9, 2016 10:39 AM in response to Soraia Ferreiraby Soraia Ferreira,Hello i buy a second hand iMac wish account user that i don't know the password a year ago i create a new user but accidently delete my user now i only can use the Guest user but i don't know the password to make any changes on this computer .. what can i do now ?
-
Sep 9, 2016 10:48 AM in response to Soraia Ferreiraby Baby Boomer (USofA),Since you purchased a used Mac w/the previous owner info still on it, you need to wipe it clean then reinstall the OS.
Try the suggestions mentioned in the following links:
What to do before selling or giving away your Mac
How to prepare your Mac for sale
