scrutinizer82

Q: Empty contents of the main page

I opened my start window in Safari which used to bring the main page of Apple.com. Today I see this.

Apple.png

What has changed since then? Other pages are displayed OK, but not this one.

Mac OS X (10.7.5), MacBook Pro 15.4 mid-2012

Posted on Sep 9, 2016 11:51 AM

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Q: Empty contents of the main page

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  • by babowa,

    babowa babowa Sep 9, 2016 11:57 AM in response to scrutinizer82
    Level 7 (31,893 points)
    iPad
    Sep 9, 2016 11:57 AM in response to scrutinizer82

    You can set your homepage to whatever website you'd like - go to Safari Preferences > General and set up your choices:

     

    Screen Shot 2016-09-09 at 11.55.28 AM.png

     

    (Mine is set to open as a blank as I see no reason to have to wait for a bunch of ads to load - I just need the browser open and ready to go wherever I want to go).

  • by scrutinizer82,

    scrutinizer82 scrutinizer82 Sep 9, 2016 12:05 PM in response to babowa
    Level 1 (43 points)
    Mac OS X
    Sep 9, 2016 12:05 PM in response to babowa

    I know about that but I'm not interested in setting to a blank. I just want to figure out why it doesn't load graphic content since yesterday or so. Have they changed smth that rendered WebKit engine less capable of doing it? I have no options to update my browser since I'm on the most up-to-date version so I've reached the limit.

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Sep 9, 2016 12:08 PM in response to scrutinizer82
    Level 5 (7,558 points)
    Notebooks
    Sep 9, 2016 12:08 PM in response to scrutinizer82

    Can you repeat this? What EXACT URL? You need to tell US what may have changed for YOU since "then".

    screenshot-images.freecreatives.com 2016-09-09 14-00-20.png

    new-blank2.png

    screenshot-www.apple.com 2016-09-09 14-04-41.png

  • by Demo,Helpful

    Demo Demo Sep 9, 2016 12:26 PM in response to scrutinizer82
    Level 10 (94,797 points)
    iPad
    Sep 9, 2016 12:26 PM in response to scrutinizer82

    I have no clue if what I am proposing is the reason that you are seeing what you are seeing, but it's just my own half baked theory. I also see that you are running 10.7.5 so this may not be relevant.

     

    I am running 10.6.8 on a late 2008 MacBook Unibody that is running the latest version of Safari that still works in SL, whatever that Safari version is. When I opened Safari the day after the Apple Keynote, I also saw the blank page. I assumed that my version of Safari wasn't capable of using the latest code that website uses in order to render the page properly.

     

    This is a screenshot from my iPad, but this is what I see on my MacBook Pro that is running El Capitan and the very latest version of Safari. This is one of those pages that moves from one slide to the next, to the next and so on.

     

    image.png

  • by scrutinizer82,

    scrutinizer82 scrutinizer82 Sep 9, 2016 12:25 PM in response to ChitlinsCC
    Level 1 (43 points)
    Mac OS X
    Sep 9, 2016 12:25 PM in response to ChitlinsCC

    ChitlinsCC wrote:

     

    You need to tell US

     

    Sarcasm? I don't reside in Russia, BTW.

     

    The page in question is the main page of Apple's website. I made it my home page on opening a new window that loads it. It used to display a normal window showing all the graphic elements of the main page of Apple.com

    Today I got this blank area, usually populated with interactive content that is nowhere to be seen since today.

    So in case you haven't still figured out the URL is http://www.apple.com/startpage/

    I don't know how to explain with more clarity.

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Sep 9, 2016 12:32 PM in response to scrutinizer82
    Level 5 (7,558 points)
    Notebooks
    Sep 9, 2016 12:32 PM in response to scrutinizer82

    Not at all... Simply a question seeking data from you regarding 'cause & effect' precursors

    What *I* see with YOUR link (actually resolves to https:www.apple.com)

    screenshot-www.apple.com 2016-09-09 14-28-30.png

    You have explained what you do normally with clarity

     

    Now, still, please tell what - ANYTHING at all - may have changed on your system or your environment

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Sep 9, 2016 12:41 PM in response to Demo
    Level 5 (7,558 points)
    Notebooks
    Sep 9, 2016 12:41 PM in response to Demo

    Attempting to "fool" apple.com with User Agent Switcher (has worked before on "event" day - except the other way round)

    All good

    new-blank3.png

     

    AdBlocker ULTIMATE invoked for apple.com the whole while - does NOT mean that an AdBlocker is not guilty though

  • by scrutinizer82,

    scrutinizer82 scrutinizer82 Sep 9, 2016 12:43 PM in response to ChitlinsCC
    Level 1 (43 points)
    Mac OS X
    Sep 9, 2016 12:43 PM in response to ChitlinsCC

    ChitlinsCC wrote:

     

     

    Now, still, please tell what - ANYTHING at all - may have changed on your system or your environment

    Nothing changed and I can swear. But as Demo has proposed the deadline coincided with Apple Special Event a day before yesterday, I watched it successfully just two hours after the live streaming, almost immediately after it became available as a recorded video. And yes, I use Lion and Safari 6.1.6 (for SL the latest would be 5.1.10, btw), MacBook Pro mid-2012.

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Sep 9, 2016 12:43 PM in response to scrutinizer82
    Level 5 (7,558 points)
    Notebooks
    Sep 9, 2016 12:43 PM in response to scrutinizer82

    Prove is IS a Safari issue by trying a different browser - Firefox should be easy to get for your OS X

    https://www.mozilla.org/en-US/firefox/products/

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Sep 9, 2016 12:44 PM in response to scrutinizer82
    Level 5 (7,558 points)
    Notebooks
    Sep 9, 2016 12:44 PM in response to scrutinizer82

    Clear browser caches & cookies for apple.com ??

  • by scrutinizer82,

    scrutinizer82 scrutinizer82 Sep 9, 2016 12:48 PM in response to ChitlinsCC
    Level 1 (43 points)
    Mac OS X
    Sep 9, 2016 12:48 PM in response to ChitlinsCC

    Firefox passes. Renders correctly.

  • by scrutinizer82,

    scrutinizer82 scrutinizer82 Sep 9, 2016 12:53 PM in response to ChitlinsCC
    Level 1 (43 points)
    Mac OS X
    Sep 9, 2016 12:53 PM in response to ChitlinsCC

    User agent thing didn't work either. I launched Web Inspector, clicked to reveal loading errors and here's what I got:

     

     

     

    Warning] Invalid CSS property declaration at: * (ac-globalfooter.built.css, line 1, x4)
    [Warning] Invalid CSS property declaration at: * (ac-globalnav.built.css, line 1, x4)
    [Warning] Invalid CSS property declaration at: * (ac-localnav.built.css, line 1, x4)
    

    Conclusion - ?

  • by turingtest2,

    turingtest2 turingtest2 Sep 9, 2016 1:05 PM in response to scrutinizer82
    Level 10 (85,293 points)
    iPod
    Sep 9, 2016 1:05 PM in response to scrutinizer82

    The CSS error shouldn't be enough to break the page. The error message isn't that helpful as there are 57,247 characters in the only line in that file. Presumably the x4 means there are four errors in total.

     

    tt2

  • by scrutinizer82,

    scrutinizer82 scrutinizer82 Sep 9, 2016 1:09 PM in response to ChitlinsCC
    Level 1 (43 points)
    Mac OS X
    Sep 9, 2016 1:09 PM in response to ChitlinsCC

    ChitlinsCC wrote:

     

    Clear browser caches & cookies for apple.com ??

    Done. No difference. So, I accept it's like beating a dead horse. 2 years after the last official update of Safari for Lion users is apparently too much, heck, even Firefox is dropping support with v.49 onwards. So's the reality but, man, it's so morally depressing cause I wouldn't mind if some web cites refused to work properly but when Apple's own website behaves just like that it's so symbolic.

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