Problema Display Iphone 6 Plus

Estimados,

Desde hace un tiempo estoy teniendo problemas con mi Iphone 6 plus 32 gigas,

La verdad que se me hace imposible utilizarlo, se congela la pantalla y no me deja hacer nada cada 5 o 10 minutos, al parecer vi en internet que a mucha gente le esta pasando lo mismo, por favor necesito una solución o de lo contrario lo tiro a la basura y nunca mas utilizo la marca apple en mi vida.


saludos

iPhone 6 Plus, iOS 9.3.5

Posted on Sep 9, 2016 12:37 PM

Reply
1 reply

Sep 9, 2016 12:47 PM in response to MartinUruguaySoly

Did you already try the general troubleshooting steps?

1. Force restart the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose data.

2. In case this does not work, set it back to factory settings, without using the latest backup. Test the phone. If it works, restore from the backup.

Use iTunes to restore your iOS device to factory settings - Apple Support

3. If factory resetting does not help, get the phone checked by Apple:

Start a service request

Find an Apple Authorized Service Provider

Make an Apple Store appointment

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Problema Display Iphone 6 Plus

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