why my whatsapp & sms got no notification/alert only vibrate working even the setting already correct for my ipnoe 4 ios 7.1.2?

whatsapp/msg got no notifcation ring

Posted on Sep 9, 2016 1:14 PM

Reply
13 replies

Sep 9, 2016 4:53 PM in response to mkzdks23

Do you get mail sounds? Is this just message and whatsapp? Then you cannot hear a video being played? From what are you trying to play this video? You need to go into everything that has a sound issue, check the setting, turn the notification off and back on again, and then test.


I'm guessing that you are saying you are receiving and hearing the phone ring when you say "rcv".

Sep 9, 2016 5:32 PM in response to mkzdks23

Okay, then we have identified the issue. First try a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and release. Test the volume again. If that does not work, and I'm not sure that it will, as I've seen this on several iPhone 4. The next step is to restore from backup. Create a backup of the device and try restoring from that backup. Restore your iPhone, iPad, or iPod touch from a backup - Apple Support Test after that.

If that doesn't do it, then try restoring to factory and testing. Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings - Apple Support


If that works, then you can try restoring your backup again. Until you get the volume to show Ringer and the volume buttons to work, you will continue to have problems.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

why my whatsapp & sms got no notification/alert only vibrate working even the setting already correct for my ipnoe 4 ios 7.1.2?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.