ipad disabled

Question

Level 1

4 points

ipad disabled

I had open my iTunes account on my laptap but it says I cannot connect because my ipad is disabled.I repeated several times but the same message appear.

iPad

Posted on Sep 9, 2016 2:44 PM

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Answer 1

Rysz

Level 8

44,455 points

Sep 9, 2016 4:04 PM in response to dwwenceslao

If your Apple ID is locked or disabled, follow these steps:

https://support.apple.com/en-us/HT204106

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled:

https://support.apple.com/en-us/HT204306

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Answer 2

FoxFifth

Level 10

475,449 points

Sep 9, 2016 4:05 PM in response to dwwenceslao

Use the "Erase your device with iCloud" or the "Erase your device with recovery mode" instructions from If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

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