itunes playing songs

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Level 1

4 points

itunes playing songs

I like to listen to music on my ipad air2 while traveling. I always plug in noise canceling ear phones, select songs, hit shuffle and lean back. With the new itunes, the music stopped after a couple hours and I could not get it going again. I have the newest OS system and the latest Itunes. About 460 songs. Any ideas as to what might have happened.

Thanks

iPad Air, iOS 9.3.5, playing music it suddenly freezes

Posted on Sep 9, 2016 2:09 PM

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Answer 1

Sep 9, 2016 3:43 PM in response to eliasflorida

"the music stopped after a couple hours"

A restart may help.

Press and hold the Sleep/Wake button until the red slider appears.
Drag the slider to turn your device completely off.
After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.

And make sure the battery is charged.

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Answer 2

eliasflorida Author

Level 1

4 points

Sep 9, 2016 4:15 PM in response to eliasflorida

That was the first thing I did. The battery was fine on the ipad and on my headsets. Itunes just locked up.. I did a cold boot to clear the cache and even let it sit for a while before I turned it back on. This new version of Itunes, in my opinion, is just so full of bugs. I anticipate some long flights in the next few weeks and really want to find a solution to this issue.

Thanks for the thoughts

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