HT201581: Find your Mac's serial number in About This Mac or System Information
Learn about Find your Mac's serial number in About This Mac or System Information
-
All replies
-
Helpful answers
-
Sep 9, 2016 3:43 PM in response to eliasfloridaby Carolyn Samit,"the music stopped after a couple hours"
A restart may help.
- Press and hold the Sleep/Wake button until the red slider appears.
- Drag the slider to turn your device completely off.
- After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.
And make sure the battery is charged.
-
Sep 9, 2016 4:15 PM in response to eliasfloridaby eliasflorida,That was the first thing I did. The battery was fine on the ipad and on my headsets. Itunes just locked up.. I did a cold boot to clear the cache and even let it sit for a while before I turned it back on. This new version of Itunes, in my opinion, is just so full of bugs. I anticipate some long flights in the next few weeks and really want to find a solution to this issue.
Thanks for the thoughts