kittyminky1022

Level 1 (5 points)

Apple TV

Q: There's a problem communicating with the iTunes store

Apple TV 3rd Generation, software up to date.. Am able to stream my netflix shows but I'm having issues playing one show through iTunes, yes only one. I can play all the others. What does that mean?

Thank you!!

Apple TV, Model A1469 / 3rd Gen

Posted on Sep 9, 2016 3:27 PM

I have this question too

Q: There's a problem communicating with the iTunes store

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Helpful answers

by Carolyn Samit,Helpful

Carolyn Samit Sep 9, 2016 6:27 PM in response to kittyminky1022
Level 10 (120,969 points)

Apple Music

Sep 9, 2016 6:27 PM in response to kittyminky1022

See if a restarting your Apple TV helps.

Go to Settings > General > Restart.
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by Mona24,

Mona24 Sep 9, 2016 4:08 PM in response to kittyminky1022
Level 1 (8 points)

Apple TV

Sep 9, 2016 4:08 PM in response to kittyminky1022

Same exact problem here
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by Mona24,

Mona24 Sep 9, 2016 4:11 PM in response to Mona24
Level 1 (8 points)

Apple TV

Sep 9, 2016 4:11 PM in response to Mona24

movies work just not tv shows
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by kittyminky1022,

kittyminky1022 Sep 9, 2016 6:27 PM in response to Carolyn Samit
Level 1 (5 points)

Apple TV

Sep 9, 2016 6:27 PM in response to Carolyn Samit

Several restarts later and no change
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by Carolyn Samit,

Carolyn Samit Sep 9, 2016 6:29 PM in response to kittyminky1022
Level 10 (120,969 points)

Apple Music

Sep 9, 2016 6:29 PM in response to kittyminky1022

Might just an iTunes glitch. Try iTunes content later.
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