IPOD Connectivity issue

My ipods are not being recognized

iPod nano (4th generation), Windows 10

Posted on Sep 9, 2016 4:20 PM

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1 reply

Sep 10, 2016 2:31 AM in response to billpa2

Did you try quitting iTunes? Then re-open iTunes and try again. If that does not help, shut down (power off) computer, start up, and try again. If your computer is a laptop, connect its power adapter (so it's not running on battery power). Also, if you have other USB devices connected (especially USB storage devices), disconnect them and connect iPod to a direct USB port on computer by itself. Try more than one port.


Here's more info


If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

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IPOD Connectivity issue

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