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Sep 9, 2016 11:16 PM in response to Nadagrujicby King_Penguin,Have you tried doing as the message tells you to do and contacted iTunes Support ? If not (these are user-to-user forums, we won't know why you are getting the message) :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag (the country where you are, and which is therefore the country on your account)
- click on Contact Support towards the top right
- click on Get Help under 'Talk To Us'
Or use this form : https://www.apple.com/emea/support/itunes/contact.html