iKoolmoose

Q: How to turn off "Limit Ad Tracking"?

I need to turn off Limit Ad Tracking to use an app but I can't because the button is greyed out so I can't toggle it on or off. Someone please help.

iPhone 5c, iOS 10.0.1

Posted on Sep 9, 2016 5:33 PM

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Q: How to turn off "Limit Ad Tracking"?

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  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Sep 9, 2016 6:26 PM in response to iKoolmoose
    Level 8 (37,854 points)
    Mac OS X
    Sep 9, 2016 6:26 PM in response to iKoolmoose

    Go to Settings/General/Restrictions, enter your Restrictions password, and tap on Advertising under Privacy.

     

    The other possibility is that you have a company email account on your phone, and your IT administrator has set a policy that requires ad tracking to be disabled.

     

    Personally, I would never use any app that wants to display ads that track me.

  • by iKoolmoose,

    iKoolmoose iKoolmoose Sep 9, 2016 6:36 PM in response to Lawrence Finch
    Level 1 (4 points)
    iPhone
    Sep 9, 2016 6:36 PM in response to Lawrence Finch

    I already tried that. I tapped both "Allow Changes" and "Don't Allow Changes" and neither of them would let me toggle the switch.

     

    How would that company email account work here? That sounds like something that's on company phones or whatever instead of your own personal phone.

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Sep 9, 2016 6:51 PM in response to iKoolmoose
    Level 8 (37,854 points)
    Mac OS X
    Sep 9, 2016 6:51 PM in response to iKoolmoose

    If you have a company Microsoft Exchange email account on your phone your company can install a security profile that can change any security setting on the phone. This is true whether it is a company phone or your personal phone. Among the controls the Exchange administrator has is the ability to require backup encryption, to erase the phone remotely, to require you to have a strong passcode, and to change your passcode periodically, block certain websites, disable file transfers - there are quite a few options. To see if your phone has such a profile go to Settings/General/Device Management.

  • by iKoolmoose,

    iKoolmoose iKoolmoose Sep 9, 2016 6:55 PM in response to Lawrence Finch
    Level 1 (4 points)
    iPhone
    Sep 9, 2016 6:55 PM in response to Lawrence Finch

    All that's showing is the iOS Beta Software Profile I downloaded to update my phone to iOS 10 beta. Do you think maybe that's what's preventing me from changing it?

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Sep 10, 2016 5:15 AM in response to iKoolmoose
    Level 8 (37,854 points)
    Mac OS X
    Sep 10, 2016 5:15 AM in response to iKoolmoose

    No, that's not it, but I didn't know that you were running the beta. You need to discuss that in the beta forum.