please I have IPhone 6plus 64 ios 9.3.5
I have problem with my ITunes I can not encrypt iPhone back up I forgot the password even I can not remember that I put any password when I did the back up .
now I can not even make a new back up because for sure it will ask me for the password and even I try to do new back up it always showing error and I don't know what to do ?
iPhone 6 Plus, iOS 9.3.5, 64 GB
From About encrypted backups in iTunes - Apple Support.
Turn off iTunes backup encryption
To turn off iTunes backup encryption, enter the password and uncheck the Encrypted backup box in iTunes. Your encryption password is always required to turn off backup encryption.
You can't use an encrypted backup if you don't have the password. If you forgot your password, the only way to turn off backup encryption on your device is to erase your device and set up as new. Erasing removes all data from your device. If you don't want to erase your device, restore from an iCloud backup instead.
I'm not entirely clear if backing up to iCloud and then restoring from it removes the setting that encrypts local backups. My guess is not since other sensitive information such as passwords is preserved, but at least you have a restorable backup with iCloud.
tt2
encrypt
